Welcome to Doloxs. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Doloxs, you agree to this policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information during account registration and KYC verification:
•Full Name
•Date of Birth
•Gender
•Residential Address
•Nationality (auto-detected)
•Government-issued ID (Voter’s Card, Driver’s License, or Passport)
1.2 Transaction Information
Details of your cryptocurrency and gift card transactions, including:
•Transaction type and amount
•Wallet addresses and payment methods
1.3 Device and Usage Data
When you access our platform, we automatically collect:
•IP address
•Browser type and version
•Operating system
•Usage activity (e.g., pages visited, time spent on site)
1.4 Cookies
We use cookies and similar technologies to enhance user experience, analyze site performance, and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
1.Account Management: To create and manage your account.
2.Verification: To comply with KYC and AML requirements.
3.Transaction Processing: To facilitate cryptocurrency and gift card transactions.
4.Security: To detect, prevent, and address fraud or other illegal activities.
5.Service Improvements: To analyze user behavior and improve our platform.
6.Legal Compliance: To fulfill legal obligations and cooperate with authorities.
3. How We Share Your Information
We may share your information with:
1.Third-Party Service Providers: Payment processors and identity verification services that assist us in delivering our services.
2.Regulatory Authorities: To comply with legal obligations or respond to lawful requests.
3.Business Partners: If required for transaction facilitation, under strict confidentiality agreements.
4.In Case of Legal Requirements: Such as responding to subpoenas, court orders, or other legal processes.
4. Data Security
We implement robust security measures to protect your data, including:
•Encryption for data transmission.
•Secure servers and firewalls to store sensitive information.
•Regular system audits and monitoring to detect vulnerabilities.
Note: While we strive to protect your data, no method of transmission or storage is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
•Access and Correction: Request access to or correction of your personal data.
•Data Deletion: Request the deletion of your account and personal data, subject to legal retention requirements.
•Opt-Out: Disable cookies or unsubscribe from marketing communications.
To exercise these rights, contact us
6. Retention of Information
We retain your personal data for as long as necessary to:
•Fulfill the purposes outlined in this policy.
•Comply with legal obligations, including data retention laws.
After the retention period, your data will be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and will be updated accordingly. Continued use of our platform after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Info@doloxs.com
support@doloxs.com
